Most companies have different issues with performance and productivity. Employees need more attention, education and support to make their working day more efficient and productive. Managers see that employees do not meet their targets and are not following internal routines. These and many other performance issues combined lead to lower motivation, productivity, revenues and profitability in an organisation.

HOW WE HELP EMPLOYEES

The modern employee has a lot on their plate. Looking after customers, filling in complex CRM systems, learning the necessary skills, being efficient, focusing on the right tasks, meeting targets, staying positive, motivated and productive… the list goes on. Some employees choose to follow all the routines and processes, but lose focus on achieving their goals. Some people create a bit of chaos around them, but achieve good results. Some people manage to do everything the company asks of them, but often experience stress and work-life balance issues. 

HOW WE HELP MANAGERS

Managers find it difficult to produce reports and forecasts, and systems are often not updated correctly. There is not enough time to support each employee to perform at their best, leaving many issues unresolved. At best, the business continues to function well, but potential revenues, profits and growth are lost in the performance issues. At worst, the lack of performance leads to profitability issues that are never pleasant to deal with.  

IMPROVED REPORTING & FORECASTING

We can link CoachTrigger to your CRM and other internal systems and display all the data in comprehensive bespoke reporting dashboards. We can also coach your people to fill in all their activities correctly in your internal systems, to produce more reliable reports and forecasts. This is an important area where we help our clients in a unique way.