Understanding Our Data Practices
At CoachTrigger, we prioritize your privacy and understand the importance of the personal information you entrust to us. Our Privacy Policy outlines how we handle this data, but here we want to specifically address how you can request the deletion of your account and what happens to your data when you do so.
Steps to Request Account Deletion
- Send an Email: To initiate the deletion of your account, please send an email to our support team at [email protected].
- Provide Necessary Details: In your email, include your account details (such as your name and account ID) to help us identify your account quickly.
- State Your Request: Clearly mention that you wish to delete your account.
What Data We Hold and Why
- Personal Identification Information: This includes your name, email address, mailing address, and phone number. We collect this to personalize your experience and provide tailored services.
- Non-personal Identification Information: This encompasses browser types, computer types, and technical information about your means of connection. This data helps us enhance site functionality and user experience.
Usage of Collected Information
- Communication and Feedback: We use your information to respond to your inquiries and gather feedback.
- Marketing and Analysis: With your consent, we use your data for marketing and to analyze site usage to improve our services.
Data Retention Period
We retain your personal information as long as necessary for legitimate business purposes, such as compliance with legal obligations, dispute resolution, and enforcement of agreements. Post this period, your data is either deleted or anonymized.
Data Security
Your data’s security is paramount. We employ appropriate measures to protect your information. However, remember that no internet transmission is entirely secure.
Requesting Data Deletion
When you request account deletion:
- Data Removal: We will delete or anonymize your personal information unless we need to retain it for legal, business, or security reasons.
- Confirmation: You will receive a confirmation once the deletion process is complete.
Contact Information
For any queries regarding data privacy or account deletion, please contact us at [email protected] or via post at our registered address.
Acceptance of Privacy Practices
By using CoachTrigger, you acknowledge our privacy practices as outlined in our Privacy Policy effective from 1 December 2023 and last updated on 15 December 2023.
